(1) Gire advice to customer
(2) Assist customer to choose the right model
(3) Fabricate according to customer’s requirement
(4) Technology consulting support for special material mixing
(3) Introduce service system to customers
(4) Train operators for customer
Send the technician to carry out the installation and debugging of equipment for the foreign users with compensation. Countries or regions with unstable political situation or in the throes of wartime are not included in our plan.
Train the users to command the equipment and guide them for safe production.
For countries whose visas are difficult obtain, we can provide video technical support.
Explain the routine maintenance of equipment carefully and remove common faults.
We are responsible for all the repairs caused by our quality problems within the one year warranty.
Foreign customers who have any questions on after-sales service can directly send an email to our designated mailbox. We will answer your questions in 12 hours and solve various problems for customers in time.
We will contact you within 24 hours.